Terms of Service

1.Accounts

You must be at least 16 years old to use the Service. You are responsible for keeping your account credentials confidential and for all activity under your account. If your organisation pays for the Service, the organisation is the customer and you are a permitted user; the organisation may control your access.

2.Plans and billing

We offer Free, Basic, and Pro subscription plans, plus a lifetime deal where available. Current pricing is on the pricing page. By selecting a paid plan you authorise Dodger and our payment processor (Stripe) to charge your payment method on a recurring basis until you cancel.

• Subscriptions renew automatically at the end of each billing period.
• Fees are quoted exclusive of taxes; you are responsible for any applicable taxes.
• Except where required by law, fees are non-refundable, including for partial periods or unused features.
• You can cancel any time from Settings → Billing. Cancellation takes effect at the end of the current billing period.
• If a payment fails, we may suspend the Service after notice and a reasonable cure period.

3.Free tier and trials

The free tier provides one full canvas run so you can evaluate Dodger before paying. Free-tier accounts are subject to usage limits and may be discontinued or modified at our discretion. We may also offer time-limited trials of paid plans; unless we say otherwise, trials convert to a paid plan at the end of the trial period.

4.Acceptable use

You agree not to:

• Use the Service to violate any law or third-party rights, including intellectual property and privacy rights.
• Submit content that is unlawful, defamatory, harassing, obscene, or that contains personal data of identifiable third parties without a lawful basis to share it.
• Reverse-engineer, decompile, or attempt to derive the source code of the Service, except where this restriction is prohibited by law.
• Probe, scan, or test the vulnerability of the Service, or breach security or authentication measures, except under a written security testing agreement with us.
• Send unsolicited messages, scrape the Service, or use it to build a competing product.
• Use the Service to generate content that defames, impersonates, or harasses real, identifiable individuals.
• Resell, sublicense, or redistribute the Service without our written permission.

We may suspend or terminate accounts that violate these rules, with or without notice depending on severity.

5.Your content

You retain ownership of the prompts, briefs, attachments, and other inputs you submit ("Customer Content"). You grant Dodger a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, display, and process Customer Content solely as necessary to operate the Service for you. We do not claim ownership of your content and we do not use it to train AI models — see our Privacy Policy.

You represent that you have all rights necessary to submit Customer Content and that it does not infringe any third party's rights.

6.AI-generated output

Subject to these Terms and your payment of applicable fees, you own the synthesised research outputs that Dodger generates from your inputs ("Output"). You are responsible for evaluating the Output before relying on it.

Important. Output is produced by large-language models. It can be inaccurate, incomplete, or biased. Personas and interview transcripts are synthetic — fictional characters created by an LLM, not real users. Do not treat them as a substitute for research with consenting human participants, and do not present them as real to investors, customers, or regulators. Always verify important claims and metrics before acting on them.

Because LLMs may produce similar output for similar prompts across different users, we cannot guarantee that any specific Output is unique to you. You agree not to rely on any single Output as legal, financial, medical, or other professional advice.

7.API and MCP server

We may make APIs and a remote Model Context Protocol (MCP) server available. Your use of these is subject to these Terms plus any documented rate limits and authentication requirements. API keys are tied to your account; you are responsible for keeping them secret and for all use made through them. We may revoke keys that are abused.

8.Third-party services

The Service relies on third-party providers including Anthropic (LLM inference), Supabase (database, auth, storage), WorkOS (authentication), Stripe (payments), Resend (email), Browserbase (headless browsers used for usability simulation), Cloudflare (hosting and CDN), and Lago (usage metering). The current list and processing details are in our Data Processing Addendum. Their availability and behaviour are outside our direct control; outages or behaviour changes there may affect the Service.

9.Intellectual property

Dodger and its licensors own the Service, including all software, designs, brand assets, trademarks, and documentation. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your internal business purposes. Nothing in these Terms transfers any intellectual-property rights in the Service to you.

10.Feedback

If you send us suggestions, bug reports, or feedback ("Feedback"), you grant Dodger a perpetual, irrevocable, worldwide, royalty-free licence to use the Feedback for any purpose, without obligation to you.

11.Term and termination

These Terms apply for as long as you use the Service. You may terminate at any time by deleting your account. We may suspend or terminate your access if you breach these Terms, if continued provision is not commercially reasonable, or if required by law. On termination, your right to use the Service stops; we will, on request and within a reasonable period, provide you a copy of your Customer Content unless prohibited by law. Sections that by their nature should survive termination — including ownership, disclaimers, limitation of liability, indemnity, and dispute resolution — survive.

12.Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF AI-GENERATED OUTPUT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT OUTPUT WILL BE ACCURATE OR SUITABLE FOR YOUR PURPOSES.

13.Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE. EACH PARTY'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID DODGER IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS.

Some jurisdictions do not allow these exclusions or limitations, so they may not apply to you. Nothing in these Terms limits any liability that cannot be excluded under applicable law.

14.Indemnification

You will defend and indemnify Dodger from and against any third-party claim arising out of (a) your Customer Content, (b) your use of the Service in violation of these Terms, or (c) your violation of applicable law or third-party rights. We will give you prompt notice of any such claim and reasonable cooperation in your defence.

15.Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law rules. The exclusive venue for any dispute is the state and federal courts located in Delaware, and each party consents to the personal jurisdiction of those courts. The UN Convention on Contracts for the International Sale of Goods does not apply. Either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property.

16.Changes

We may update these Terms from time to time. For material changes we will give you at least 14 days' notice by email or in-product notice. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

17.General

These Terms (together with the Privacy Policy and, where applicable, the DPA) are the entire agreement between you and Dodger about the Service. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Notices to Dodger should be sent to legal@dodger.ai.